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7/1/2025 Comments

Advice for Retail Pharmacists Eyeing Clinical Roles

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If you’re a retail pharmacist contemplating a transition to a clinical role, you’re not alone. Many pharmacists in chain and community settings are looking for more autonomy, deeper patient engagement, and the professional fulfillment that clinical pharmacy roles can offer. But how do you make that leap when most clinical positions require experience you don’t yet have? According to pharmacy recruiter Jana Rugg, the key lies in knowing how to position yourself, build credibility, and make intentional moves toward your goal.

Reframe Your Experience—Don’t Undersell It
“Retail pharmacists often underestimate how relevant their experience is,” says Rugg. “Just because you haven’t worked in a hospital doesn’t mean you don’t have clinical skills.” Patient counseling, medication therapy management (MTM), immunizations, and navigating insurance issues are all valuable in clinical settings. Rugg advises candidates to highlight these transferable skills prominently on their resume and during interviews. “Reframe your retail experience using the language of clinical pharmacy,” she says. “Show how you’ve solved medication problems, collaborated with providers, or improved adherence.”

Get Serious About Continuing EducationOne of the clearest signals of clinical commitment is investing in additional training. Rugg recommends starting with certifications like APhA’s MTM certification, the Board Certified Pharmacotherapy Specialist (BCPS) credential, or courses in anticoagulation, diabetes management, or pharmacokinetics. “Even if you're not eligible to sit for board certification yet, demonstrating that you’re taking steps to build clinical competency goes a long way with hiring managers,” she explains. These credentials not only boost your confidence—they show future employers that you’re already working at the clinical level.

Start Where You Are: Leverage Hybrid or Transitional RolesIf you're not ready—or able—to jump straight into a hospital or specialty role, consider bridge positions. “Look for hybrid roles in outpatient clinics, long-term care pharmacies, infusion centers, or transitions-of-care teams,” Rugg suggests. “These allow you to work in more clinical capacities while still drawing on your retail background.” Some health systems also offer internal training programs for pharmacists willing to work their way into clinical posts. According to Rugg, flexibility and a willingness to take a step sideways (not always up) can dramatically increase your chances of breaking in.
Another smart entry point? Apply for Per Diem or PRN shifts at a hospital or clinical facility. “If you’re willing to take a weekend, evening, or overnight shift, you're much more likely to find an employer who’s open to training and giving you a chance,” says Rugg. These roles may not be glamorous, but they offer hands-on experience, access to clinical workflows, and a foot in the door that can lead to permanent opportunities.

Network Strategically and Ask for Informational InterviewsClinical pharmacy is a small world, and relationships matter. Rugg strongly recommends reaching out to clinical pharmacists on LinkedIn or through alumni networks for informational interviews. “Don’t just ask for a job—ask for insight,” she says. “Most people are happy to share how they got into their role, what they look for in colleagues, or even let you shadow for a day.” Attending pharmacy association events or joining specialty groups (like AMCP or ASHP) can also help you build connections that lead to opportunities. As Rugg puts it: “Networking isn’t optional if you want to change lanes.”
Networking is another advantage of Per Diem or PRN shifts. They do more than simply provide hands-on experience—they expand your professional network within clinical settings. “The more people you meet and work with, the more visible and trusted you become,” says Rugg. “Those relationships often create lead to full-time opportunities and powerful recommendations.”

Work with a Recruiter Who Understands Clinical PharmacyFinally, Rugg emphasizes the importance of working with recruiters who specialize in pharmacy—not generalists. “We understand the nuances between different roles, and we can advocate for candidates coming from non-traditional backgrounds,” she says. A good recruiter can help you tailor your resume, prepare for clinical interviews, and identify employers willing to invest in a motivated pharmacist. Rugg encourages pharmacists to treat the recruiter relationship as a long-term partnership: “The earlier you reach out, the more we can help shape your trajectory.”

Want to Learn More?The transition from retail to clinical pharmacy isn’t instant—but it is absolutely achievable with the right approach. By reframing your experience, committing to education, pursuing transitional roles, networking strategically, and partnering with the right recruiter, you can open doors to a more fulfilling and impactful career. As Jana Rugg puts it, “Don’t let job titles limit your vision. Focus on the skills you bring—and the ones you’re willing to build.”
Interested in learning more about clinical pharmacy opportunities? Connect with Jana Rugg to explore your options and take the next step in your pharmacy career.
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5/5/2025 Comments

Intangibles Often Lead to Game-Changing Hires

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After more than two decades in pharmacy recruiting, I’ve reviewed thousands of résumés and helped place pharmacy professionals in clinical, retail, long-term care, and specialty roles across the country. And if there’s one lesson I’ve learned — especially in recent years — it’s this:
The best hires aren’t just the most qualified on paper. They’re the ones who fit.
That fit isn’t just about skill — it’s about communication, adaptability, and how someone meshes with your team and your pharmacy’s culture.
It’s about the intangibles or, as Starbucks CEO Howard Schultz famously put it, “Hiring is an art, not a science, and résumés can never tell the whole story.”
This rings especially true in pharmacy today. Below, I’ll share five key insights to help you refine your hiring process and start identifying candidates who are not only capable — but truly transformational for your team.

Don’t Just Look for Job Skills — Look for Work AgilityClick To Add Text

The pharmacy world is changing fast — automation, AI, new regulations, and expanding clinical roles. You need people who can pivot with the profession.
When I interview candidates, I always listen for signs of adaptability. Do they talk about learning from failure? Are they curious? Have they taken on responsibilities outside their job description?
Adaptability doesn’t show up in credentials — but it shows up every day on the job.

Communication Isn’t Soft — It’s Strategic

The best pharmacists and techs I’ve placed have one thing in common: they communicate with clarity, confidence, and empathy.
In today’s high-pressure pharmacy environments, communication isn’t a “nice to have.” It’s a safety issue. Miscommunications can affect patient care, team morale, and even compliance. I recommend incorporating scenario-based interview questions that simulate real pharmacy challenges. It’s the best way to see how someone thinks — and speaks — on their feet.

Hire for Culture, Not Just for Coverage

I get it — when you're short-staffed, it’s tempting to fill the gap fast. But if the hire doesn’t align with your values or team dynamic, you’ll be back at square one (or worse). Culture fit doesn’t mean hiring people who are all the same. It means hiring people who understand and contribute to your mission — whether that’s efficiency, patient education, community impact, or innovation. Take time to define your pharmacy’s ethos. Then design your interviews to reflect it. I’ve seen too many hiring teams skip this step and pay the price later with high turnover or toxic team dynamics.

Let Your Team Weigh In

One of the most effective hiring strategies I recommend: involve your team in the process. Not only does this give candidates a better understanding of the work culture, it also provides you with valuable feedback from the people who will be working alongside them.
A brief peer interview or even a shadow shift can uncover how well a candidate fits into your workflow, communication rhythm, and workplace energy. These insights are gold — especially when hiring for long-term impact.

Create Space to Spot the Intangibles

You can’t assess adaptability, communication, or cultural fit with yes/no questions or a checklist. You need to create space in your interview process for storytelling, critical thinking, and self-reflection. Ask open-ended questions. Encourage candidates to describe challenges they’ve faced and how they navigated them. And most importantly, listen closely. Intangible qualities are often revealed between the lines.

Hire for Who They Are, Not Just What They Know

There’s no shortage of skilled pharmacy professionals out there — but finding the right one for your organization takes more than reviewing licenses and work history. It takes intention, patience, and a willingness to prioritize fit over speed. In my experience, the pharmacies that build strong, resilient teams are the ones that invest in the whole person — not just the résumé.

Let’s stop hiring just to fill a shift. Let’s start hiring to build the future of pharmacy.

Want help refining your interview process to uncover the right intangibles? I’m happy to share tools, questions, and insights — just reach out.
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1/2/2025 Comments

Adapt and Thrive Through Pharmacy Consolidation

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Change can open doors. Are you prepared to step through?
Between 2022 and 2024, some of the biggest chains such as CVS and Walgreens shuttered around 2,100 stores nationwide. The latest trend is consolidation and vertical integration where insurers, healthcare systems or pharmacy chains acquire or merge with other entities along the supply chain, such as wholesalers, distributors, or pharmacy benefit managers (PBMs}. The aim is to reduce competition and boost profits. However, potential corporate gains are often offset by real risks to patients, staff, management and the communities they serve. This article dives into the repercussions of pharmacy consolidation and offers insights into how pharmacists can adapt and thrive in this evolving industry.
SYSTEM GAINS
EMPLOYEE RISKS
Increased bargaining power with manufacturers and PBM's
Exploitation of market dominance resulting in higher prices and reduced services
Improved medication availability and faster prescription fulfillment
Potential reduction in pharmacy choices and personalized care
Enhanced coordination between pharmacies and healthcare providers
Reduced patient-pharmacist interaction and greater reliance on mail-order pharmacies
Enhanced technology and data integration to reduce medication errors and improve safety
Downward wage pressure, increased staff workload and reduced job satisfaction.

Consolidation and vertical integration are reshaping the profession in significant ways and defining the industry. For pharmacists, these changes present both challenges and opportunities.

Wage changes due to consolidation can be a double-edged sword. Consolidation may mean better employment stability at larger organizations with established financial resources. Yet, increased competition for roles within consolidated entities may place downward pressure on wages resulting in:
  • Standardization of pay scales: Larger organizations may implement uniform pay structures, potentially reducing earning disparities but capping incomes at a certain level.
  • Consolidated bargaining power: Without small business employers setting competitive salaries, pharmacists may have less leverage to negotiate.
  • Reduced job markets in specific regions: If independent pharmacies close, pharmacists may face fewer local opportunities, leading to suppressed salary growth.
There’s a concerning lack of licensed pharmacists in the United States—in fact, the U.S. Health Resources & Services Administration projects a shortage of nearly 5,000 pharmacists through 2036. Demand for pharmacists is poised to increase about as fast as the average occupation. That said, those specializing in high-demand roles – such as clinical pharmacy, research, or executive-level management – might still see competitive compensation as these positions remain critical to the industry’s growth and evolution.

Opening the Door to Career Growth

If you’re willing to adapt and explore new opportunities, pharmacists can position themselves for success in a consolidated marketplace by:
  • Upskill for Upward Mobility. Large employers often prioritize professionals with diverse skill sets. Consider pursuing certifications in areas like pharmacogenomics, chronic disease management, or telehealth services to stand out in a competitive job market.
  • Explore Leadership Roles. Consolidated entities often offer career paths beyond patient care. Pharmacists with managerial and leadership aspirations can explore roles in operations, corporate strategy, or pharmacy benefit management.
  • Join Integrated Healthcare Teams. Consolidation often brings pharmacists closer to interdisciplinary healthcare teams. Seizing this opportunity can allow pharmacists to work collaboratively with physicians, nurses, and other specialists, delivering more holistic patient care.
  • Build a Niche. Though consolidated companies aim for efficiency, there’s always demand for niche expertise. Whether it’s specializing in pediatrics, oncology, or rare diseases, focusing on a niche area can make your skills invaluable within large organizations.
  • Be Open to Relocation. Consolidated networks often span multiple locations. While rural communities may face challenges, those open to relocating might find opportunities in fast-growing urban or suburban markets.

Expanded or Narrowed Scope of Practice?

One of the key debates surrounding consolidation revolves around its impact on the scope of pharmacists' duties. Larger organizations often have greater resources and are better equipped to adopt technological solutions, such as advanced medication management systems and telehealth platforms. These tools could allow pharmacists to shift their focus from administrative tasks toward more clinical roles.
Consolidation also creates opportunities for pharmacists to engage in patient care initiatives that may have been less feasible in smaller or independent pharmacies. For instance:
  • Offering comprehensive medication reviews through centralized support systems
  • Participating in chronic disease management programs
  • Collaborating with healthcare teams within integrated networks
Some worry that consolidated entities may prioritize standardization and efficiency over personalized care, potentially limiting pharmacists’ autonomy in patient interactions. Whether consolidation leads to expanded or restricted scope of practice will largely depend on the corporate culture and priorities of the larger organizations.

Moving Forward in a Consolidated Pharmacy World

Pharmacy consolidation is undoubtedly reshaping the profession, bringing both opportunities and challenges. For pharmacists, adapting to this change involves understanding how to leverage new career paths, using data and technology to enhance patient care, and demonstrating resilience in a shifting industry.

To thrive, pharmacists must stay informed, continually expand their skills, and maintain a focus on what matters most – delivering high-quality care to patients. By doing so, they can help ensure that consolidation serves not just corporate interests but also the well-being of communities and the advancement of the pharmacy profession.

Advance Your Pharmacy Career with Ridgemont Resources

At Ridgemont Resources, we empower pharmacists to reach their full potential by providing top-tier career opportunities and expert guidance. Our solutions are driven by data and analytics, helping our clients achieve their commercial goals while promoting excellence in healthcare. Explore our available positions today and take the first step towards enhancing your pharmacy career.
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11/1/2024 Comments

Adapting to Pharmacy Recruiting Trends and Challenges

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Pharmacy operations are at a pivotal moment where technological advancements, regulatory changes, evolving patient needs, and shifting workforce expectations converge. For hiring managers, staying abreast of pharmacy recruitment trends is essential for operational efficiency and navigating the growing complexities of patient care.

Key Trends in Pharmacy Recruitment

Let's explore the crucial trends impacting pharmacy staffing and how they are reshaping the pharmacy workforce. You'll also learn how to adapt your recruitment and retention strategies to stay ahead of the competition.
  • Shift Towards Clinical Pharmacy Roles and Specialist Skill Sets:   Pharmacists today are expanding beyond traditional medication dispensing roles. They're increasingly involved in clinical pharmacology, medication therapy management (MTM), and chronic disease management. This shift requires deeper clinical pharmacy knowledge and a broader set of skills as pharmacists contribute to diagnostic processes, patient education, and personalized care plans.
  • Increased Reliance on Pharmacy Technicians:  To address staffing shortages and redistribute workloads, managers are leveraging pharmacy technicians for a wider range of tasks, including medication reconciliation, immunizations, and inventory management. Regulatory changes support these expanded responsibilities, but they also necessitate additional training and certification.
  • The Rise of Remote Jobs:  Advancements in technology have paved the way for remote pharmacy work. Telepharmacy roles are becoming more prevalent, allowing pharmacists to conduct remote medication reviews and patient counseling. This trend expands the talent pool beyond geographical constraints and introduces new dynamics in pharmacy operations and patient care delivery.
  • Growing Focus on Patient-Centric Soft Skills:  With the pharmacy's role becoming more patient-centric, the importance of soft skills like communication, collaboration, empathy, critical thinking, and problem-solving has intensified. Pharmacy operations managers are prioritizing these competencies in their hiring and training processes to build trust with patients and manage complex patient needs.
  • Evolving Job Expectations of the Pharmacy Workforce:  Increased employee workloads have led to burnout, contributing to a shortage in the pharmacy workforce. Workers are demanding better compensation, work-life balance, continuing education, and recognition. Addressing these demands is crucial for retaining top talent.

Adapting Your Recruitment and Retention Strategies

The changing landscape presents unique challenges in pharmacy recruitment and retention. So what are the key strategies to adapt?
  • Competitive Salaries and Benefits:  Offer competitive salaries and benefits that align with the responsibilities of the roles you're hiring for. This will attract candidates looking for supportive and progressive work environments.
  • Workplace Culture:  Foster a workplace culture that values flexibility, growth, mental health, and better patient care. A positive culture will help retain top talent and improve overall job satisfaction.
  • Training and Developmen:  tInvest in ongoing professional development to cover clinical competencies, technology proficiency, regulatory requirements, and soft skills. Consider initiatives aimed at combating burnout, such as wellness programs, mental health days, stress management techniques, and open forums for staff to voice concerns.
  • Operational Adjustments:  Reevaluate your operations and workflows to better accommodate staff and patient needs. Use technology to automate routine tasks, implement shift rotations or flexible scheduling, and ensure pharmacists and technicians can focus on more critical responsibilities.

Leveraging Partnerships with Specialty Pharmacy Recruiters

Consulting with specialist pharmacy recruiters can help solve the challenges these trends present. Specialist recruiters offer industry expertise, a vetted talent pool, and powerful negotiation skills to attract top talent faster. They can help streamline the recruitment process, reduce your time to hire, and ensure candidates align with your pharmacy's culture and values.

Specialist pharmacy recruiters are industry expertise with the insights, network and experience to help you attract top talent. And they help you work smarter by navigating the complexities of an evolving workforce with ease and confidence. You’ll have access to a vetted talent pool. From techs to directors and everything in between, pharmacy staffing agencies have a large talent pool. These candidates are fully vetted and often include experienced professionals seeking flexible arrangements or specialized career paths. Regardless of the role, specialist recruiters bring you top candidates that meet technical requirements, align with your pharmacy’s culture and values as well as fill positions with top talent faster.

Compounding Success in Pharmacy Staffing

Pharmacy operations managers who stay informed of trends and adapt to changing workforce expectations will be well-positioned to meet healthcare industry demands. Start by reviewing your current practices, embracing new trends, and considering the value of specialist pharmacy recruiters. By taking a proactive approach, your pharmacy will remain at the forefront of patient care and industry standards.
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10/1/2024 Comments

Interview Your Interviewer

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Want an impressive career trajectory? Ask powerfully purposeful questions. It’s interesting that while Pharmacist job seekers all have specific concerns about each position, they often struggle to ask the truly important questions that help them evaluate if a position aligns with their career goals, personal values, and professional aspirations.
Starting your career in the right environment can often determine your career trajectory. Know that you’ve found a great fit by interviewing your interviewer. Ask insightful questions. Truly listen. Then consider what they are saying – and what they’re not.

Here are 11 powerful questions that I encourage you to incorporate into your PharmD interviews:

  1. How does the pharmacy team collaborate and communicate with each other and other departments? Communication is critical to team and personal success. Is it a collaborative or siloed work environment? You should look for signs of effective communication and support among team members. Have the courage to ask for specific examples of how collaboration and communication helped solve a specific problem within the department.
  2. Can you provide examples of how the company has implemented employee feedback to improve the work environment?  This question helps determine if the company values employee input and takes action to enhance the workplace. It indicates a culture of continuous improvement and responsiveness to staff needs.
  3. How does the company recognize and reward its employees' achievements and contributions?  Understanding the recognition and reward systems can give insight into how much the company values its employees. It’s important to know if hard work and achievements are acknowledged and celebrated.
  4. How does the company handle conflicts or disagreements within the team? This question provides insight into the company's approach to conflict resolution and whether they have a supportive and fair process for addressing issues that may arise among staff.
  5. What recent changes has the company made in response to the evolving pharmacy industry or healthcare landscape? This question can reveal how proactive and adaptable the company is in staying current with industry trends and challenges, indicating their commitment to innovation and improvement.
  6. What do you enjoy most about working here, and what would you change if you could? Asking this question can provide a personal perspective from the interviewer about the pros and cons of working at the company, offering a candid look at the company culture from an insider’s view.
  7. What are the key responsibilities and expectations for this pharmacist position? While this may seem like a softball question, what you’re really looking to uncover are any hidden organizational challenges related to structure, workflow and team dynamics. Look for inconsistencies between your interviews. Well structured organizations will have a consistent response from each person that you are interviewing with.
  8. What qualifications and skills are most important for this role? Assess how your background aligns with the position by understanding which qualifications, certifications, and skills are required and which are preferred for this position. Follow-up by asking how you compare to other team members. This will provide insights into where you may fit in the team hierarchy and how you may need to approach career growth.
  9. What opportunities are available for mentoring within the company? Showing your desire to be a part of internal growth makes a strong impression. Always ask about mentoring opportunities where you can mentor others and find a mentor for yourself. The answer will reveal deep insights into the company culture.
  10. What are some examples of career advancement within the company? The response to this question often reveals a lot about the company’s culture and values. Listen for structured development, growth, and support systems. Be cautious if the interviewer is vague or avoids the question. Lack of clarity or examples may suggest limited opportunities and indicate a lack of investment in their employees' long-term success.
  11. What are the biggest challenges faced by pharmacists in this role and at this company? Seek to understand potential challenges you might face and how the organization is supporting the people working to overcome these challenges. It’s vital that you determine what issues are and if you’ll be expected to resolve them individually or as a team. Again, listen to what they say, what they don’t say and how they say it. Dig deep by asking follow-up questions that examine details within their answer.
These questions will help you make an informed decision about whether the company will offer you fertile ground to grow and achieve your personal and professional goals.

Does Asking the Interviewer Tough Questions Really Work?

You bet! Take Sarah for example. She came to us after feeling stuck for several years. Advancement and growth simply weren’t part of the company culture. It was a good place to work, and she enjoyed her coworkers, Sarah knew she needed more.

We talked about her goals, and she envisioned her career trajectory. It was clear that growth, learning, and expanding responsibility would be key elements for Sarah to feel challenged and find a path she could truly embrace. After discussing her options, Sarah decided to pursue transitioning into a hospital pharmacy setting. Interviews were set with several hospital systems, and we coached Sarah on how to ‘interview her interviewer’ to uncover the company culture, working styles, and management personality of the pharmacy team so that she could determine which hospital system might be the best fit for her and provide the professional growth and collaborative environment that she needed.

Sarah was nervous at first. It was a new approach. Turning the tables by asking firm, insightful questions can be tough. After her first interview Sarah called to share what happened, “I can’t believe it. It felt like I was losing the interview. The hiring manager wasn’t really engaged. Then I started asking questions and the hiring manager really opened up!” Sarah went on, “I think we hit it off. I learned that pharmacists regularly participate in interdisciplinary meetings with doc’s and nurses. And, they have a mentorship program for new hires! She even told me about some issues they’ve had and how they’re working through them.”

Sarah gained more confidence and sailed through interviews we set up with a few other health systems. In the end, she felt reassured by the responses she received in her first interview, pursued the opportunity and got the job.

We followed up with Sarah one year after she accepted her hospital pharmacy position and her experience reflected the importance of asking the right questions during her job interview.

Sarah found her experience one year into her new role: Company Culture and Values:  Sarah found that the hospital’s commitment to patient-centered care and teamwork was not just talk during the interview but a genuine part of the day-to-day operations. The values she had been drawn to were evident in how her colleagues interacted with each other and with patients. The culture promoted open communication and inclusivity, making Sarah feel like a valued member of the team from day one.

Professional Development: The hospital lived up to its promise of supporting professional development. Sarah attended several workshops and conferences, enhancing her skills and expanding her professional network. She also pursued a specialized certification in clinical pharmacy, which the hospital not only supported but also partially funded. The access to learning opportunities exceeded her expectations and kept her engaged and motivated in her role. Sarah is in consideration of being promoted to a Clinical Pharmacy Specialist role, where she’ll focus specifically on serving oncology patients. Working towards her promotion, Sarah has taken on some leadership responsibilities, helping her mentor oversee a team of pharmacists and pharmacy technicians by training new staff members and facilitating team meetings.

Work-Life Balance: The hospital’s focus on maintaining work-life balance was a significant factor in Sarah's job satisfaction. Flexible scheduling allowed her to manage her work hours effectively, reducing stress and preventing burnout. The organization’s efforts to ensure manageable workloads were particularly beneficial during the flu season when demands increased. Sarah appreciated the hospital's understanding of personal commitments, which contributed to her overall well-being.

Collaboration and Communication:  Sarah experienced firsthand the hospital's collaborative environment, which had been a selling point during her interview. Interdisciplinary meetings facilitated effective communication between pharmacists, doctors, nurses, and other healthcare professionals. This collaboration not only improved patient outcomes but also fostered a sense of community among staff. The mentorship program has been very rewarding. Not only is Sarah working with a mentor, she’s found that mentoring younger pharmacists incredibly rewarding too.

Sarah observed the hospital’s commitment to acting on employee feedback. The administration conducted regular surveys and held town hall meetings to discuss suggestions and concerns. This resulted in tangible improvements, such as upgrading the pharmacy’s technology systems and enhancing employee break areas. Sarah felt that her voice mattered and appreciated the organization's dedication to continuous improvement.

Personal Reflections:  Sarah’s thoughtful approach to assessing the company culture paid off, resulting in a successful transition to a new role where she felt supported, challenged, and valued. Her positive experience is a powerful example of how aligning personal values with organizational culture can lead to long-term job satisfaction and career fulfillment.

The Takeaway

Interviewing your interviewer is a powerfully purposeful approach to evaluating company culture that lays the groundwork for a successful and fulfilling career.  Sarah's journey exemplifies the importance of aligning personal values with organizational culture, demonstrating how this alignment can lead to sustained job satisfaction, professional growth, and positive contributions to patient care and the pharmacy profession.
It's never too late to direct your career towards an upward trajectory. We hope that you’ll use this article to inspire your journey and navigate your pharmacist career path with intention and purpose.
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9/5/2024 Comments

Specialist Pharmacy Recruiter: Your Prescription for Success

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Picture this: A bustling hospital pharmacy, its staff orchestrating a delicate ballet of prescriptions and patient care. Behind this seamless operation lies a carefully curated team that embodies not only clinical competence but also the spirit of compassionate service. But how do you assemble such a team? Knowing that finding the right professional is both a challenge and a critically strategic move, how do you navigate the labyrinth of credentials, personalities, and organizational culture?

Enter the specialist pharmacy recruiter. These unsung heroes operate at the intersection of talent acquisition and industry insight to help you overcome the challenge and critical strategic step of finding the right professionals to fill pharmacy positions. Whether you’re seeking a seasoned pharmacist, a skilled technician, or a visionary executive to lead your team, the journey begins with recruitment. And that’s precisely where specialist pharmacy recruiters’ step onto the stage.

Their mission? To match the right candidate with the right role, seamlessly bridging the gap between impressive credentials and compassionate care. Let’s explore why their role is pivotal in shaping the pharmacy landscape.
The Art and Science of Matching
Experienced hiring managers know that recruitment isn’t merely about posting job listings and sifting through resumes. It’s a symphony of skills, qualifications, and cultural alignment. Specialist pharmacy recruiters wield a finely tuned baton, coordinating all the players with finesse. Here’s how:
Navigating the Pharmacy Ecosystem: These recruiters understand the pharmacy ecosystem like seasoned cartographers. They know the difference between a compounding pharmacist and a clinical pharmacist, between a retail pharmacy technician and a hospital-based one. Their knowledge ensures precision in candidate selection.

Finding Unsung Heroes: Not all stars shine on job boards. Some remain hidden, content in their current roles. Specialist recruiters venture beyond the obvious, tapping into their networks, attending conferences, and whispering to the winds of professional associations. They unearth those hidden gems—the passionate pharmacist who dreams of clinical research or the technician with an uncanny knack for automation.
Beyond Credentials: Sure, credentials matter—the PharmD, the certifications, the years of experience. But what about the intangibles? The pharmacist who calms anxious patients with a smile, the technician who troubleshoots a malfunctioning IV pump at 3 a.m.? Specialist recruiters delve into the soul of pharmacy, seeking those who embody its ethos.

Industry Expertise and Understanding
Pharmacy recruiters specialize in understanding the nuances of the pharmacy sector. They know the ins and outs of the industry, including the specific roles, responsibilities, and qualifications required for different positions. Whether you’re looking for a pharmacy technician, a pharmacist, or an executive, these recruiters have a deep understanding of what makes a successful candidate in this field.

Efficient Matching Process
Pharmacy recruiters are adept at efficiently matching the right candidate with the right position. They have a network of qualified professionals and can quickly identify individuals who meet your organization’s needs. This saves you time and effort in sifting through numerous applications and conducting extensive interviews. Their expertise ensures that you’re presented with candidates who are a good fit for your specific requirements.

Access to a Wider Talent Pool
Specialist recruiters have access to a broader talent pool than what you might find through traditional job postings. They actively seek out passive candidates (those not actively looking for jobs) and tap into their networks. This means you’ll have access to candidates who might not be actively applying but could be an excellent fit for your organization.

Focused Screening and Vetting
Pharmacy recruiters conduct thorough screenings and vetting processes. They verify credentials, certifications, qualifications, and attitude. This ensures that the professionals you hire have the necessary skills and are a cultural fit for your organization. Their multilevel screening process gives you confidence in the quality of the candidates they present.

Tailored Recruitment Campaigns
When you need to fill specialized roles (such as management or executive positions), pharmacy recruiters can create targeted recruitment campaigns. For example, if you’re looking for a Director of Pharmacy for a small hospital, they can focus their efforts on reaching out to relevant candidates in that specific niche. This personalized approach increases the chances of finding the right match.

Navigating Salary Negotiations
Recruiters can assist in salary negotiations. They understand market rates, industry standards, and can help strike a fair deal for both parties. Having an intermediary who can handle these discussions can be invaluable, especially for executive positions where compensation packages can be complex.

Retention Strategies
Good pharmacy recruiters don’t just stop at placement; they also help with retention. They understand the factors that contribute to employee satisfaction and can provide insights on creating a positive work environment. Retaining skilled professionals is crucial for the long-term success of your pharmacy team.

Wrapping Up
Partnering with a specialist pharmacy recruiter streamlines your hiring process, ensures access to top talent, and increases the likelihood of finding the right fit for your organization. Whether you’re filling technician, pharmacist, management, or executive positions, their expertise can make a significant difference in building a strong pharmacy team just as a conductor optimizes a symphony. They harmonize talent, culture, and purpose, creating an ensemble that hits just the right notes. So, the next time you see a pharmacy team working seamlessly, remember the unseen hands of the hiring team that put the right people in the right places.

What are your greatest hiring challenges? Get in touch with our pharmacy recruiters today.
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7/8/2024 Comments

Streamline Your Time-to-Hire

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Hiring the best pharmacy candidates before your competitors can scoop them up is a big challenge. Leverage these 7 tips pharmacy hiring managers can use to streamline time-to-hire:
Hiring the best pharmacy candidates before your competitors can scoop them up is a big challenge for hiring managers. Move your best candidates through the hiring process faster with less stress for both yourself and candidates by leveraging these 7 tips:

  1. Personalize your discussions. Invest time learning a bit about the candidates’ aspirations. Establishing how your opportunity aligns with the candidate creates a personal connection that often slows their pursuit of competitive opportunities.
  2. Define hiring timelines & communicate often. Nothing is more frustrating and off-putting to candidates than lack of communication. Ease their apprehension by outlining a clear schedule for interviews, screening, feedback, decisions, offers and start dates.
  3. Clearly articulate the details. We're all familiar with fear of the unknown. Comprehensive information about the job, benefits, start date, hours, co-workers, and any other expectations will keep your position firmly in job seekers’ sights.
  4. Create urgency. Let them know they're a desired candidate and the importance of hiring in by the established start date.
  5. Give them bragging points. Highlighting what's unique about your culture, benefits and professional development opportunities to get a leg up on the competition. 
  6. Embrace them with enthusiasm. Compel candidates to want the opportunity you're presenting by warmly engaging them. Follow-up emails thanking them for their time or asking a clarifying question are a great way to bring the point home.
  7. Partner with a specialist pharmacy recruiter. Save time and maximize your resources by bringing in a recruiting firm exclusively dedicated to serving the pharmacy industry. You'll get access to a vast talent pool, be able to focus your time on only the most qualified candidates and won't have to waste time training a generalist on industry standards.
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    Portrait of Jana Rugg, President, Ridgemont Resources
    Jana Rugg

    Author

    As President of Ridgemont Resources, Jana Rugg has made meaningful connections happen for over 20 years. She works exclusively with pharmacy industry professionals helping hospitals, pharmacies and healthcare employers find the top talent they need as she helps pharmacists, specialists and executives find long-term success in just the right match.

    Connect with Jana on Linked In.



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